The warranty for our watches will be considered void if the return is not carried out using appropriate packaging that ensures optimal protection during transport. It is essential that the packaging used is suitable to prevent any potential damage. We decline all responsibility for damage resulting from inadequate packaging.
To ensure safe transport, it is crucial that the watch is securely stabilized and firmly held inside the box. We recommend using the original watch box, which was specifically designed to provide optimal protection during shipping.
If you no longer have the original box, you can use a padded container that prevents any movement of the watch during transport. Make sure the padding is sufficient to absorb potential shocks and prevent any direct contact between the watch and the container walls.