1. Help center
  2. RETURN, EXCHANGE & WARRANTY

How can I return a product or make an exchange ?

If the magic doesn’t work when you receive your watch, bracelet or strap, you can of course return or exchange it. We always stand behind our watches.

Please contact us before returning the product by using our contact form and selecting the "Return / Exchange" option so that our team can process your request efficiently.

The product should be tracked and fully insured.